Mark, Alan, or Steve at Kingstown will always do the necessary.
I bought a K-38 Signal Corps trailer in the middle of the USA at the end of March. Mark arranged to get it picked up and delivered to the east coast, stuck in a container. Steve did customs clearance at this end and local delivery for a total bill of around £1300 including all charges and duties. Might seem like a lot for moving a trailer, but for a 30 day door-to-door service with no hassle it was worth every penny. On a previous shipment when a shipper in the US backed out when a vehicle arrived at their loading point Kingstown found an alternative and got the job done.
Regular customers are often treated to a cuppa and biscuit if they are passing Hull docks
and they are quite happy to deal remotely by phone or e-mail as long as you settle up before the delivery this end.