Ryan.
Your friend can try the German Archives on line as well at:
Bundesarchiv.de
This is their English language site and is quite comprehensive. A bit of a mix of on line data and traditional archives, but constantly expanding and you can email them in English with no problem.
The more information available about the relative the better. To find more information about birth, they might want to consider Ancestory.Com for a while. Maybe a friend subscribes and can help them out.
If the person was married trace those records as well. They often show parents names and where they lived, all of which can help when tracing Service Records. Did he emigrate from Germany after the war? If so, a search of travel, immigration and citizenship and census records from the country of arrival can also help flesh out the family history.
David
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