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#31
17-07-18, 18:49
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Agree. I have encouraged Irfan to take a picture of the shipping document and email to people for all orders. (and to copy me so I can try to provide some measure of oversight)
I have had recent conversations about a need to improve his "customer service and order fullfillment" processes. One "awshit" wipes out a lot of "attaboys". 
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