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#1
13-10-10, 02:20
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Your word is your bond..
I sold manuals on MLU among other places for at least 10 years and always bent over backwards to satisfy my customers..who were all over the world..
I had a customer who didn't receive his manual in Pennsylvania.. I tracked it and it was across the border somewhere and after three weeks I had another one printed and sent courier.. The day after the second manual arrived the first one showed up He called me and I told him to keep it and give it to his dad, a WW 2 vet and tank commander. I had another customer in England who after a few weeks notified me that one page was missing ..in the parts manual.. I checked mine and it was in the original but they had missed it in the master copy so I had another page printed and punched for the proper bindings and had it air mailed to England. No big deal..a round trip to the copy shop ..60 KM..and an special air mail to England..about $18.00,for one page, as I recall..and a day of frigging around.. BUT the customer got his complete manual.. and was happy.. But that is how you treat your customers if you want to have a good name in this hobby..we are too small and every one knows everyone ..OR someone who knows you..or him...or them.. Be honest..admit your mistakes..fix them.. Money you can get lots of ..Your good name....Only one of them..you want to keep it..??Treat your customers with respect and honesty.. Then you can sleep at night and be welcome at any gather up ..and not have to duck and dodge and hide from some one you screwed.. End of rant..   
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Alex Blair :remember :support :drunk: |
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#2
13-10-10, 09:57
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de-act bren
know what you mean..last xmas at the time of the very bad weather hear I sold a newish russian jeep to a company in London...the day of the first big blizzard young chap came up by train from London I collected him from the railway station fed him then waved him off...durring the blizzard he telephoned broken down 10 miles away..i went out in the blizzard and recovered him and the vehicle(electrics dead) offered him accomadation but he wanted to get home..battled throught the snow and got him to the station...ordered new alternator and power pack after 1 week he returned once more by train,collected him once again...another meal and away he went again...yes he broke down again at the very same spot...as snow was much worse and most roads where closed...recovered him again..returned the funds yet again and returned him to the station..we parted as friends and no hard feelings..I was lots of pounds out of pocket...but when you sell something it has to be spot on...fault was traced to a faulty electronic gizmo in the dizzy...vehicle eventualy sold but at a reduced price...result everybody happy except my wife and bank manager....regards malcolm
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mally B |
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#3
13-10-10, 15:40
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Given we've not heard a word from Adam since the end of September, I have no choice but to suspend his posting rights on MLU. This is a shame, and it didn't have to be this way.
Geoff
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SUNRAY SENDS AND ENDS :remember :support |
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#4
13-10-10, 16:13
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Well i am dissapointed i honestly thought he would come on and sort the matter out, you have given him a chance Geoff, and it would appear that he is not willing to make amends.....did anyone buy his carrier he was selling ? i fear there may be issues with that vehicle too, given what has come to light with this thread and previous sales.
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is mos redintegro __5th Div___46th Div__ 1942 Ford Universal Carrier No.3 MkI* Lower Hull No. 10131 War Department CT54508 (SOLD) 1944 Ford Universal Carrier MkII* (under restoration). 1944 Morris C8 radio body (under restoration). |
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#5
13-10-10, 16:24
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Geoff, are you able to view (being an admin) when Adam was last on the forum...it may give us a clue on what sort of bloke he is, if he has been on here and not made an effort to put calm constructive input towards this matter ?
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is mos redintegro __5th Div___46th Div__ 1942 Ford Universal Carrier No.3 MkI* Lower Hull No. 10131 War Department CT54508 (SOLD) 1944 Ford Universal Carrier MkII* (under restoration). 1944 Morris C8 radio body (under restoration). |
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#6
13-10-10, 16:42
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Quote:
When guys want to avoid being seen, they will log out and then view the site as a guest. |
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#7
13-10-10, 16:52
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Quote:
Hanno
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Regards, Hanno -------------------------- |
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#8
13-10-10, 18:48
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Gentlemen, what's done is done. I'm closing this thread.
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SUNRAY SENDS AND ENDS :remember :support |
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