The Perfect Tool

[Paul Taylor]

Years ago I worked in a good old fashioned hardware shop, stocked everything with lots of rambling store rooms in the cellar. A regular customer came in one day and asked the holiday help for a left handed ratchet screwdriver, we gave him about half an hour of poking around in the very extensive cellar before we put him out of his misery. A week or so later another regular came in and asked the same lad for a left handed bagging hook (such a thing does exist, its a form of scythe), took us 10 mins and a cup of tea to calm the customer down again.